Xtralights - Buyer Beware

My dealings with this online company was very poor.I ordered a rear LED 3rd center light and they shipped one that did not fit my truck.

They said send pictures of the light that was on my truck and I did and asked for refund or replacement and they wanted me to send a picture of there light and when I asked if they did not know what there products looks like they were silent, right there I asked for a refund and they said it would be a 20% restocking fee!

I asked for there mistake?Yes and also I would loose the $12.53 shipping & handling fee.

This review is a subjective opinion of a user.
Report Comment

More Review Details

Diversity of Products or Services
Customer service
Exchange, Refund and Cancellation Policy

  • What I liked
    • Fast shipping
  • What I disliked
    • Wrong parts and they want me to pay

Reason of review:
Not as described
Product or service
Ford F150 Brake Lights
Review category
review #796272
Had an experience with Xtralights? Submit review ›
Helpful? 3 Yes 3 0 No 0
Had the same issue 2 Yes 2
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Xtralights. However, many companies do monitor reviews on our site.

You were reading a complaint about Xtralights.
Filing a new complaint about