Xtralights - Extreme;y poor both by phone call starting today at 10:02 AM with NO Calls returned at all . Then Chat line waas a real joke : Before I could enter a message - they are asking for a 1 - 5 star rating.
Hello Client Care or Tech Support .I could not give you a LOWER than one rating as nothing shows zero . CHAT Screen Says: agent on line but obviously no-one attending the line .
I started at 10:02 AM today about 5 tries without success. Also left my name on the number offered to me : 323 908-2099 ( 2 times earlier ) I have an issue with tail lamps ordered from you in Feb 2012 for a FORD 2011 Purchase was both headlamps and tail lamps . NO EXTRA BULBS were provided by you with my order and I had to pick up a headlamp bulb that is SHORTER in length with less light . Light Looks *** .
** LED type (chrome) by GC tail-lamps is what it reads but I do not have a copy of original order .
Nick Slezinski Thousand Palms, Ca. 92276 403 540-8058 Total price of my order may have been in the $700 plus range - Feb 2012 best guess , Thanks Nick SLezinski Now in Thousand Palms 92276 1 403 540-8058 Canadian Cell phone
Product or Service Mentioned: Xtralights Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $22.
Preferred solution: Deliver product or service ordered.
I liked: But now that i need help - an issue arises.